Engineering and Technology di Shopee Solo

 

Inti utama dari pengembangan platform Shopee adalah Tim Software Engineering. Tim yang terdiri dari para engineer dari seluruh dunia ini saling bekerjasama untuk membangun sistem terbaik dengan teknologi yang sesuai. Bukan sekedar menyelesaikan masalah yang ada, engineer kami juga berusaha membangun sistem yang tahan lama. Mereka tidak membatasi diri & akan berusaha menyelesaikan masalah sesulit apapun, walaupun itu berarti mereka harus menelusuri hingga dasar patform komputasi. Skala bisnis Shopee yang sangat besar dapat mengubah masalah yang terlihat sepele menjadi tantangan teknis besar. Jika kamu menyukai teknologi seperti mereka, tim ini adalah tim yang tepat untukmu!

Uraian Tugas

• Provide day-to-day support to ensure the smooth running of the computers, network devices, printers as well as end users’ requirements
• Troubleshoot and resolve application issues, maintain and update technical support documentation
• Handle asset management, maintain inventory and liaise with vendors
• Manage IT infrastructure, system monitoring and reports
• Implement and monitor office IT security and antivirus
• Other duties include performing first level troubleshooting and support for scheduled server backups

Persyaratan

• Willing to be placed in Solo, Jawa Tengah
• Willing to travel to other sites if required
• Diploma or degree in Computer Sciences, Information Technology or a related field preferred
• Minimum 3 years of relevant experience operating in a similar role
• In-depth knowledge of computer hardware, software, and OS (Windows and macOS)
• Hands-on experience in Windows server administration and basic knowledge in Linux server administration
• Understanding of TCP/IP, IP addressing and LAN Technology including switching and routing fundamentals
• Professional Qualification - Microsoft Certified/CCNA is a plus
• Knowledge of basic setup and configuration of Cisco devices such as firewall, switch, IP phones, wireless controller and access points is a plus
• Competent at documenting standard/applications operating procedures
• Ability to cover after-office hours and weekend support if there are any infrastructure issues
• Initiative, enthusiasm and willingness to learn in a fluid and fast-paced environment
• Has a passion for technology and wants to make a difference with technology solutions
• Good interpersonal and communication skills to interact effectively at all levels
• Strong analytical and troubleshooting skill

 

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